Privacy Policy

At Vanilla we respect your concerns about privacy and are therefore strict when it comes to protecting customer information and ensuring that your personal information is handled in a responsible manner. Postal addresses and telephone numbers are used for processing orders, delivering merchandise, and when communication is needed directly relating to orders or enquiries placed over the phone. We can assure you under no circumstance will we disclose any information that you provide us with to third parties.

We are always trying to maintain and improve our services in order to enhance your experience of Vanilla. If you have any comments or feedback about the website or the shop, or if you would like to be added to our mailing list to hear about any events and sale dates, please contact us via e-mail on renate@vanillalife.com. Our current mailing list operates periodically through royal mail although we do reply to e-mails via the net.